MamaRaif.com (the “Shop”) are electronic commerce platforms. We recognizes the importance of privacy as well as the importance of maintaining the confidentiality of personal information.
This Privacy Policy applies to all products and services provided by us and sets out how we may collect, use and disclose information in relation to users of the Shop.
You may use our services and products via a mobile optimized websites. This Privacy Policy also applies to such use of our services and products.
We take our customers privacy seriously and we will only collect and use your personal information as outlined below.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Shop and browse without having to provide personal details. During your visit to the Shop you remain anonymous and at no time can we identify you unless you have an account on the Shop and log on with your user name and password or by providing your data during your purchase activity.
A. COLLECTION OF INFORMATION
1. Your privacy is important to us and we have taken steps to ensure that we do not collect more information from you than is necessary for us to provide you with our services and to protect your account.
2. Information including, but not limited to, user name, address, phone number, email address, gender, date and/or year of birth and user preferences (“Registration Information”) may be collected at the time of user registration on the Shop.
3. In connection with any transaction and payment services or services under our buyer protection schemes we provide on the Shop, information, including but not limited to, billing and delivery information, credit/debit card numbers and expiration dates (“Account Information”) may be collected to, among other things, facilitate the sale and purchase as well as the settlement of purchase price of the products or services transacted on or procured through the Shop.
4. We record and retain details of users’ activities on the Shop. Information relating to such transactions including, but not limited to, the types and specifications of the goods, pricing and delivery information (“Activities Information”) may be collected when sale and purchase transactions are conducted on or facilitated through the Shop.
5. We record and retain records of users’ buying and browsing activities on our platform including but not limited to IP addresses, browsing patterns and buyer behavioral patterns. In addition, we gather statistical information about the Shop and visitors to the Shop including, but not limited to, IP addresses, browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique visitors (together “Browsing Information”).
6. Registration Information, Account Information, Activities Information and Browsing Information generally relate to business entities and are together referred to as business data (“Business Data”). Insofar and only insofar as they constitute personally identifiable data of living individuals, such information are together referred to as personal data (“Personal Data”).
7. It is mandatory for users of the Shop to provide certain categories of Business Data and Personal Data (as specified at the time of collection). In the event that users do not provide any or sufficient Business Data and/or Personal Data marked as mandatory, we may not be able to complete the registration process or provide such users with our products or services.
B. USE OF PERSONAL DATA
If you provide any Personal Data to us, you are deemed to have authorized us to collect, retain and use that Personal Data for the following purposes:
1. verifying your identity;
2. verifying your eligibility to register as a user of the Shop;
3. processing your registration as a user, providing you with a login ID for the Shop and maintaining and managing your registration;
4. providing you with customer service and responding to your queries or feedback;
5. to facilitate communication and processing your transactions on the Shop;
6. performing research or statistical analysis in order to improve the content and layout of the Shop, to improve our product offerings and services and for marketing and promotional purposes;
7. subject to obtaining your consent in such form as may be required under the applicable law, we may use your name, phone number, residential address, email address and other data (“Marketing Data”) to provide notices, surveys, product alerts, communications and other marketing materials to you relating to goods and services offered by us on the Shop; and
8. making such disclosures as may be required for any of the above purposes or as required by law, regulations and guidelines or in respect of any investigations, claims or potential claims brought on or against us.
C. DISCLOSURE OF PERSONAL DATA
1. You further agree that we may disclose and transfer (whether within or outside the jurisdiction of the Shop entity that you are contracting with) your Personal Data to service providers engaged by us to assist us with providing you with our services (including but not limited to data entry, database management, promotions, products and services alerts, delivery services, payment extension services, membership authentication and verification services and logistics services) (“Service Providers”). These Service Providers are under a duty of confidentiality to us and are only permitted to use your Personal Data in connection with the purposes specified at B.1 to B.8 above, and not for their own purposes.
2. Any Personal Data supplied by you will be retained by us and will be accessible by our employees, any Service Providers engaged by us, for or in relation to any of the purposes stated in B.1 to B.8 above.
3. All Voluntary Information may be made publicly available on the Shopand therefore accessible by any internet user. Any Voluntary Information that you disclose to us becomes public information and you relinquish any proprietary rights (including but not limited to the rights of confidentiality and copyright) in such information. You should exercise caution when deciding to include personal or proprietary information in the Voluntary Information that you submit to us.
4. We may share your Account Information with banks or vendors to enable your transactions on the Shop to be completed. In addition, we may use your Account Information to determine your credit-worthiness and, in the process of such determination, we may need to make such Account Information available to banks or credit agencies. While we have in place up-to-date technology to keep your Account Information and other Personal Data secure from intruders, there is no guarantee that such technology or procedures can eliminate all of the risks of theft, loss or misuse.
5. We may provide statistical information to third parties, but when we do so, we do not provide personally-identifying information without your permission.
D. COOKIES
We use “cookies” to store specific information about you and track your visits to the Shop. It is not uncommon for websites to use cookies to enhance identification of their users.
A “cookie” is a small amount of data that is sent to your browser and stored on your computer’s hard drive. A cookie can be sent to your computer’s hard drive only if you access the Shop using a computer. If you do not deactivate or erase the cookie, each time you use the same computer to access the Shop, our web servers will be notified of your visit to the Shop and in turn we may have knowledge of your visit and the pattern of your usage.
Generally, we use cookies to identify you and enable us to
i) access your Registration Information or Account Information so you do not have to re-enter it;
ii) gather statistical information about usage by users;
iii) research visiting patterns and help target advertisements based on user interests;
iv) assist our partners to track user visits to the Sites and process orders; and
v) track progress and participation in promotions.
You can determine if and how a cookie will be accepted by configuring the browser which is installed in the computer you are using to access the Shop. If you choose, you can change those configurations. By setting your preferences in the browser, you can accept all cookies or you can choose to be notified when a cookie is sent or you can choose to reject all cookies. If you reject all cookies by choosing the cookie-disabling function in your browser, you may be required to re-enter information on the Shop more often and certain features of the Shop may be unavailable.
E. MINORS
The Sites and their contents are not targeted to minors (those under the age of 18) and we do not intend to sell any of our products or services to minors. However, we have no way of distinguishing the age of individuals who access our Shop.
F. SECURITY MEASURES
For registered users of the Shop, your Registration Information and Account Information (if any) can be viewed and edited through your account, which is protected by a password. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited email. If you share a computer with others, you should not choose to save your login information (e.g., user ID and password) on that shared computer. Remember to sign out of your account and close your browser window when you have finished your session.
No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.
G. CHANGES TO THIS PRIVACY POLICY
We reserves the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on the Shop. Once posted on the Shop the new Privacy Policy will be effective immediately. You agree that any information we hold about you (as described in this Privacy Policy and whether or not collected prior to or after the new Privacy Policy became effective) will be governed by the latest version of the Privacy Policy.